Levels Unawatuna

отличное расположение, безумно красивый вид из номера, очень вкусный завтрак из минусов - ремонта в номерах небыло давно, гдето отвалилась штукатурка, потёртости .

높은지대이고 청결도는별로인데 조식은 좋았고 수영장이좋아요

I stayed in a luxury suite with my wife, and here’s what I can say. The room was beautiful, with a great view of the ocean. It was clean, with no bad smells, but it was clear that the furniture and interior were not new. The bed was big and comfortable. That’s where the good things ended. There was a coffee machine in the room, but no coffee pods, so it was useless. The balcony door handle was broken. We couldn’t use the bathtub because it was leaking water all over the floor. We called reception, and they said they would send someone right away. There were no slippers in the suite, and no one came to fix the issue. After 20 minutes, I went down to remind them. A staff member finally came and did something, but we didn’t check if the bathtub worked after that. The restaurant was a big disappointment. The tuna tartare was tasty, but we couldn’t eat the main course. We’ve been on the island for three weeks, and we don’t have fancy tastes, but the carbonara with bacon was actually overcooked tagliatelle with ham, covered in cream and without any real seasoning. The veal tartare was obviously made from frozen meat, which we expected, but eating it with ice inside was not enjoyable. The dish had big pieces of red onion and no seasoning at all—not even salt and pepper on the table. The service was bad, and it felt like the staff had no experience. When we got the bill, there was no discount or even an apology. I had to ask for a discount myself, and the waiter and manager decided to take off just 460 rupees from a 31,000-rupee bill. No one apologized or asked what was wrong. I’m just happy we stayed in this “luxury” suite for only one night.

This was probably a lovely hotel 5 years ago but sadly needs a lot of money spending. It’s falling apart. The rooms are good size but dated and tatty. Plaster missing and exposed pipe work. The pool area just looks dingy. The pictures used to sell it are a lie. The view is stunning and the staff lovely but it lacks in all other areas.

Once you arrive here the view will simply take your breath away. The way the place accommodates a perfect view out into the ocean and where it joins the land is awe inspiring. That is the view alone, the service here is simply top notch. All the people there including Kumara, Rasika,Thilina, sehan yasmka, chef sujith, were extremely accommodating no matter the request. The creativity and flavors of the chef here was top notch as well, didn't even feel the need to find a place to eat nearby after trying their food the first night. Honestly the only minor gripe I had was the wifi was spotty, but most of the time that didn't matter.

What an absolute S**t hole! The pictures are so unrealistic. We thought we were booking a boutique hotel with beautiful views and a pool. Completely different to what we got. Dirty, grubby, tired, marks all over the walls, the bathroom was filthy and mouldy. Don't get me started on the mattress (the room wasn't ready for us so we managed to see it). The pool was being cleaned and out of use. The staff were unpresentable. We should have known the quality of the hotel as soon as we pulled up. Again, dirty! We left the hotel very quickly after seeing our room.